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LokumTech.

Pricing

What you are buying, how it is billed, and who carries which risk.

This page is here to filter rather than to attract. Read it and you should be able to tell — before you email us — whether we are in your range and whether the way we work suits the way you buy.

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How we charge

Three engagement models, and when each one is honest.

Which one applies is a question about your problem, not about our preference. On the first call we say which of the three we think fits, and why the other two would cost you more.

Scope can be pinned down

Fixed price

One price against a written scope with acceptance criteria. You carry no estimating risk; we do. This is the default for installations, upgrades, audits, modules and a first release, because every one of them can be settled on paper before anybody starts.
Scope genuinely cannot

Day rate

For team extension and open-ended work inside a codebase that is already moving: a set number of days per month, in your repository and your sprint, with a named engineer. Billed by the day rather than the hour, because hourly billing rewards the wrong thing.
Tiered by response time

Monthly retainer

For keeping something alive once it is live: monitoring, staged upgrades, backups that have actually been restored, and a stated window inside which you get an answer. Tiers differ by response time and by how much change is included — never by which features you are allowed.

Two things we never bill for: the first 30-minute call, and a margin on somebody else's licence. Akaunting licences, App Store apps, hosting and integrator fees you buy and hold in your own name, at list price.

Fixed-price packages

The three ways to start small.

Each one is timeboxed, each one produces a document you keep whether or not you continue with us, and each one is credited against the engagement it leads to.

Akaunting Health Check

Quoted after assessment

Five business days. A written report on the version you are on, the modules installed, the hosting pre-flight, the real state of your backups and your licence-tier exposure — plus an upgrade plan in the order it has to happen.

  • PHP checked on both the web and the CLI path, with the extension list
  • proc_open, memory limit and max execution time verified rather than assumed
  • Backup and restore tested, storage attachments included
  • Licence tier stated in writing against your actual user and invoice counts
  • A sequenced upgrade plan, with the reports that need re-checking afterwards

Installation & Hardening

Quoted after assessment

Three to five days on a clean server; longer if we are adopting a host that fails pre-flight. Production Akaunting rather than a demo: the parts that silently do nothing are proven to work before handover.

  • Correct PHP for HTTP and CLI, TLS, APP_DEBUG off, a real APP_KEY
  • Cron proven by test-firing recurring invoices and reminders
  • SMTP with SPF, DKIM and DMARC, and a test invoice that actually arrives
  • Database and storage backups with a documented restore test
  • A second break-glass administrator and a written licence-tier statement

Discovery & Fixed Quote

Quoted after assessment

Paid and timeboxed. We sit with the people who do the work, write down the process as it actually runs, and come back with a scope, acceptance criteria and one fixed price for building it.

  • Sessions with the people who use the thing, not only the person buying it
  • The process as it runs today, written down and argued about in the open
  • Scope with acceptance criteria, and an explicit out-of-scope list
  • A fixed price and a duration for the first release
  • A document you can take to another studio if you would rather

We do not take every job. The amount and scope are settled on the first call, according to the size and seriousness of the work. If a job falls below the scale we can do properly, we point you to the right place instead of taking it.

Currency: stated in the quote
VAT / KDV: set out in the quote for your situation
Invoiced by Lokum Tech LLC
Payment terms: set in the quote according to the size of the work

Starting prices for these packages are being finalised. Ask on a call and we will give you a number, not a range.

Ongoing

Maintenance, tiered by response time.

Every other package leads here, so it is worth being precise. The tiers differ by how fast you get an answer and how much change is included — not by which features you are allowed to have.

Quoted after assessment

Watch

The floor for anything in production: you find out from us, not from a customer.
  • Uptime and error monitoring, with the alerts coming to us
  • Backups verified monthly, not merely configured once
  • Dependency and security updates applied on a copy first
  • A monthly written report naming the version installed and what was checked
  • Response: Monday–Friday, 09:00–18:00 (Türkiye time); the exact window is written into the agreement
Quoted after assessment

Maintain

Watch, plus the work of keeping up with the software instead of falling behind it.
  • Everything in Watch
  • Version upgrades: staged copy first, core before apps, rollback tested
  • A post-upgrade pass on the reports that genuinely break
  • A monthly change allowance, with the amount written into the agreement
  • Response: Monday–Friday, 09:00–18:00 (Türkiye time); the exact window is written into the agreement
Quoted after assessment

Operate

Maintain, plus a named person on Turkish business hours who already knows your installation.
  • Everything in Maintain
  • A named contact, in Turkish, during Turkish business hours
  • A quarterly live restore drill, with the report to show for it
  • An annual planning call: which version is next and which risk is real
  • Priority response: Monday–Friday, 09:00–18:00 (Türkiye time), ahead of the other tiers; the exact window is written into the agreement

What a retainer covers

  • Monitoring, error tracking, and the alerts landing with us
  • Staged version upgrades: the copy first, then production
  • Dependency and security updates
  • Verified backups and a live restore drill
  • A monthly report naming the installed version and the checks performed
  • Small changes inside the allowance written into the agreement

What it does not cover

  • New features and new modules — those are quoted as separate fixed-price phases
  • Licence and App Store fees, which you buy and hold in your own name
  • Server and infrastructure costs
  • Your mali müşavir's opinion: we build and maintain the integration, the fiscal opinion is theirs
  • Recovering data from a backup that was never being taken — we tell you before you sign, not after
  • Work outside the stated response window, which is quoted per incident

How a number reaches you

Nobody quotes on the first call.

A price given before anyone has looked is a guess in a suit. Here is the sequence instead.

  1. 01

    Discovery call

    30 min, free

    What you have, where it hurts, and whether this is work we should be doing at all. No price is given on this call, because any price given on it would be invented.

  2. 02

    A paid, timeboxed assessment

    Health check or discovery

    The health check on the Akaunting side, the discovery on the software side. Both produce something written that stays yours, and both are credited against the work if you continue.

  3. 03

    Written scope and a fixed quote

    Within 2 business days

    What is in, what is explicitly out, the price, the duration, the deliverables, and every term below — in writing, before you commit to anything.

  4. 04

    Invoiced against named milestones

    Against work, not a calendar

    You pay against things that exist rather than against weeks that have passed. The milestones and the payment schedule are in the quote, not agreed later.

Terms

Currency, tax, and whose name is on the invoice.

The figures depend on the scope, so they live in the written quote rather than here — before you commit to anything. This is what that quote will spell out.

  • The invoicing entity is Lokum Tech LLC. That exact spelling appears on the quote, the contract and every invoice.
  • The invoicing currency is stated in the quote, along with which exchange rate and which date apply when you pay in another currency or in TL.
  • VAT / KDV: the tax treatment for clients inside and outside Türkiye is set out in the quote.
  • Payment terms — deposit, milestone payments and net days — are set according to the size of the work and written into the quote.
  • The quote states what is out of scope as plainly as what is in it.
  • Change requests are quoted before anyone starts them, never absorbed and billed afterwards.
  • Third-party costs — Akaunting licence, App Store apps, hosting, integrator fees — are bought and held in your name at list price. We do not resell licences and we do not add a margin to them.
  • Lokum Tech LLC is a US entity. How that works for invoicing a company in Türkiye is written out in the quote, and we would rather you put that quote in front of your mali müşavir than take our word for how it lands in your books.
We reply within one business day. Turkish and English. support@lokumtech.com

Straight answers

What people ask before they ask for a quote.

Why are there no numbers on this page yet?
Because a published price is only worth publishing if it is real. The packages, the durations and the terms are settled; the figures are being finalised and they will appear here rather than in a brochure. In the meantime, ask on a call: you get a number, not a range.
Lokum Tech LLC is a US entity — how does it invoice my Turkish company?
The invoicing entity is Lokum Tech LLC, and that is stated in the written quote together with the currency, the VAT/KDV treatment and the payment terms, before you commit to anything. We do not improvise this on a call. Take the quote to your mali müşavir and hear from them how it lands in your books.
Is the first call really free?
Yes — 30 minutes, and nobody quotes on it. What is paid is the assessment that follows: the health check on the Akaunting side, the discovery on the software side. Both are credited against the engagement if you go ahead, and both leave you with a written document if you do not.
Do you bill by the hour?
No. Fixed price where the scope can be pinned down, a day rate where it genuinely cannot, a monthly retainer for maintenance. Hourly billing pays us for working slowly, and nobody needs that incentive in the room.
What if the work turns out to be bigger than the fixed quote?
Then our estimate was wrong, and the fixed price still holds for the scope in the quote. What does not hold is new scope: that gets its own written quote and is approved before anyone starts it. Keeping that boundary clean is the entire reason the discovery step is paid and timeboxed.
Are you the cheapest option?
No, and we would rather say so here than three weeks in. If price is the deciding factor, a freelancer marketplace will beat us comfortably and you should go there. What you buy here is a team that also operates what it builds, and code that is yours from the first commit.

Ask for the number.

Describe the problem and we will tell you which package fits, how long it takes and what it costs. If we think we are the wrong studio for it, you will hear that too.

Book a 30-minute callWho does the work